Frequently asked questions
Planning your first visit or returning for another great show, our FAQ section is here to help you feel prepared and excited for your experience at The Midland Theatre.
Tickets can be purchased online through our secure website 24 hours a day. You may also buy tickets from our Box Office, open Tuesday - Friday, 9:00 a.m. - 4:00 p.m.. For ticketing needs the day of a show, we open our Box Office 2 hours before show time.
We accept payment by American Express, Discover, MasterCard and Visa. You can also pay in cash at the box office. Sorry no checks.
When you purchase tickets, whether Online or over-the-phone, you have the option to have those tickets mailed to you or left at Will Call.
If you ask to have your tickets mailed, they are typically mailed within 36 hours of your purchase. If you choose to pick up tickets at Will Call, you may visit us Tuesday – Friday, 9:00 a.m. – 4:00 p.m. or the day of the concert.
Children 3 and under are not required to have a ticket, as long as they remain on a lap throughout the program.
This is in place to help deter ticket brokers from buying bulk tickets and overcharging our guests.
We offer gift certificates in the amount of your choosing. Please contact the Midland Theatre Box Office at 740.345.5483.
A group of 20 or more may purchase a maximum of 75 tickets per event at a 10% discounted rate (some shows may not be eligible).
When you purchase a ticket to The Midland Theatre, you're not just attending a show—you're supporting a treasured piece of history and the vibrant arts community. Here's how your ticket fees break down:
$4.00 Historic Preservation Fee – Helps us maintain and restore this beautiful landmark for generations to enjoy
$3.00 Ticket Processing Fee – Covers the costs of ticketing services
$2.50 Online Convenience Fee – Applied only to online purchases
At Theater, we take a strategic and community-focused approach to scheduling concerts. The Midland Theatre carefully evaluates several factors to select the most suitable date for a concert.
These factors include artist availability, the theater's existing programming schedule, and key community events that might affect attendance. Additionally, we consider local school calendars, holidays, and cultural events to avoid conflicts and ensure maximum participation from our audience. Our goal is to select dates that not only align with the artists' tours and schedules but also enrich the lives of our community by offering accessible and enjoyable experiences.
We strive to balance artistic integrity with community engagement, ensuring that each concert complements our mission to provide diverse and enriching entertainment to our patrons.
Watch out for ticket scams!
There are many online websites or "brokers" that will lead you to believe that they are an official website for ticket purchases for our events. BEWARE of those websites!
The Midland Theatre only uses CHOICE TICKETING for all ticket purchase points. This includes, main stage events, rentals and so on. Tickets purchased from any individual, company or website other than Choice Ticketing through midlandtheatre.org are purchased at your own risk and may be fraudulent, counterfeit or invalid for admission to the performance.
The Midland Theatre assumes no responsibility for these tickets and cannot resolve any disputes involving their use. Always purchase tickets directly through The Midland Theatre.
Ticket Broker and Scalper Notice
The Midland Theatre does not knowingly sell to ticket brokers or resellers, and will cancel and refund purchases found to be suspect. Tickets found to be suspect post purchase will be canceled. Tickets may not be transferred to a second party without purchaser ID. Resale/attempted resale of a ticket at a price higher than face value is a violation of our terms and grounds for seizure/cancellation without refund. All hard tickets and e-tickets have the original face value of the ticket printed on them.
The Midland Theatre is frustrated by online scalpers who purchase tickets to popular concerts and then re-sell them to unwitting consumers at grossly inflated prices. In order to stop scalpers, The Midland Theatre scrutinizes all ticket orders and reserves the right to cancel, without notice, any purchase that we deem to be suspicious.
We are suspect of large ticket orders purchased outside of our location. If you have placed such an order that The Midland Theatre cancels, and you dispute our decision, you may call our Ticket Office at 740.345.5483.